How your organizations experts can share their knowledge. The paper integrates four terms used in relation to knowledge explicit, tacit, declarative and procedural and it introduces an additional category. Jennex identifying the components of a knowledge management strategy proceedings of the eighteenth americas conference on information systems, seat tle, washington, august 912, 2012. The idea works for local government improvement and uses knowledge management km and other tools to challenge existing practice and to develop new knowledge and effective practices. To learn about our use of cookies and how you can manage your cookie settings, please see our cookie policy. Books as knowledge translation agents alexander serenko1, nick bontis2 and emily hull1 1faculty of business administration, lakehead university, ontario, canada 2degroote school of business, mcmaster university, ontario, canada to enhance our understanding of the relevance of. Knowledge management is the transformation of knowledge in the form of insights, understandings, and practical knowhow that we all possess in other manifestations like books, technology, practices, and traditions within organizations of all kinds and in society. This knowledge management tools and techniques manual is the first release of a description of some of the key knowledge management km methods, tools, technologies, and techniques to be considered for selection within a km implementation initiative, especially in small and mediumsized enterprises. Winston churchill said, the empires of the future are the empires of the mind. This guide seeks, in plain terms, to help you to consider your current approach to knowledge management with a view to building your organisational capabilities in important areas. Knowledge management km is a subject that has aroused the interest of many researchers in the last decade.
Ways to do this include encouraging communication, offering opportunities to learn, and promoting the sharing of appropriate knowledge artifacts mcinerney, c. The eca knowledge management strategy managing the knowledge of a knowledge organization including the work of the reprofiling task force 7, knowledge networking strategy issued july 20. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. A language and environment for statistical computing computer software manual. Knowledge management is a discipline a lot of people think knowledge management is a technology or software solution but it is much more than that. This article also examines the concepts of knowledge and km in organizations. Learn about what knowledge articles are and how knowledge management can help you. As a discourse, it has engendered new concepts and categories for us to make sense. The effective management of knowledge has been described as a. Knowledge management an overview preamble in the present day market scenario of intense competition, organizations need to know what they know and be able to leverage on its knowledge base to gain competitive advantage.
Article pdf available february 2015 with 3,890 reads. Knowledge management in theory and practice second edition kimiz dalkir foreword by jay liebowitz the mit press cambridge, massachusetts london, england. Within these journals, we used as criterion for search the following keywords. Knowledge management from its inception to the innovation.
This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management technology and includes. In recent years, there have been more and more new and interesting findings in the research field of knowledge management. Knowledge management is a process that transforms individual knowledge into organisational knowledge. Raw information may be widely available to a number of agencies, but only some organisations will be able to convert the information into relevant knowledge and to use this knowledge to achieve their aims. Pdf identifying the components of a knowledge management. Knowledge management articles management study guide. Knowledge management is essentially about people how they create, share and use knowledge, and so no knowledge management tool will work if it is not applied in a manner that is sensitive to the ways people think and behave. He david skyrme is a retired knowledge management consultant. Analysis of knowledge management within five key areas 3 issue 6 october 2011 4 and 5 present a discussion, some concluding remarks and suggestions for universities regarding the implementation of km. A conceptual diagram of fiveparameter modeling of km a. Obviously, you have to have a good piece of software or a good system to capture knowledge. This article discusses the role of the knowledge management system in enabling business leaders to predict the future and profit from it. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 3, issue 1, 2015 1 defining knowledge management.
Analysis of knowledge management within five key areas. Efforts to distinguish the fields of organizational learning, knowledge management, and intellectual capital are rare. Table 1 summarizes the number of articles surveyed per journal, totalizing 71 articles. Toward an applied compendium john girard, middle georgia state college, john. Solomon, marla goldsmith and jennifer davey abstract purpose the purpose of this research is to investigate knowledge management in the textile industry. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. May 10, 2011 we use your linkedin profile and activity data to personalize ads and to show you more relevant ads. As a discipline, it has reached a state of maturity where we can now discern the principles, practices, and tools that make it unique. Knowledge management as an important tool in organisational. For a more comprehensive discussion and definition, see my knowledge management definition. Designing a reference model latifa oufkir, mounia fredj and ismail kassou. If km is to have a future, it must give better answers to such fundamental questions as what is knowledge, what is knowledge management, where does knowledge come from, and what roles do learning and knowledge play in business performance.
For 15 years he advised a wide range of across the world. Articles on knowledge management david skyrme associates. Scholarly articles structure of knowledge management. Their time and effort greatly contributed to the journal of business and management. The languagebecomes confusing when authors such as nonaka and takeuchi 1995 insist that organizational learning and the knowledge creation process are different concepts. Knowledge management is the process of capturing, distributing, and effectively using knowledge. As an introductory step it is useful to distinguish between raw information and knowledge edwards, 1994.
Research article performance measurement for knowledge. Therefore the aim of the paper is to analyse structure of knowledge management. Abstract purpose the article is a report of an investigation of the current state of knowledge management implementation in consulting organisation, to identify the key knowledge variables. Km seems to have been successfully applied in large companies, but it is. If organization is able to use knowledge management processes properly, it can assess knowledge management, which allows it to find effectiveness of these processes and avert organization to right direction. The following working definition of knowledge management frames the discussion.
This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management models and methods and. A retrospective of two decades of information and knowledge management june 2015. The role of knowledge management in an organisations. Why do we need it for corporates 41 disproportionately high portion of their km effort and resources on technology at the cost of peopleinvolvement or strategic commitment resulting in zero or very. Knowledge articles are articles that are written and maintained by service desk technicians and are a way of providing your staff andor customers with a clear and common understanding of your services. Knowledge management as an organizational innovation has been with us for more than a decade. Knowledge management systems encompass both human and. Probably no better or more succinct singleline definition has appeared since.
Pdf the impact of knowledge management process and business. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management models and methods. Succeeding in a global knowledge marketplace, paper delivered at the knowledge economy and china, beijing nov 1999. The aim of this paper is to show that through creating. It is important to remember that knowledge management is not about managing knowledge for knowledge s sake. Without the advent of powerful and sophisticated hardware and software tools, the. Risk management benchmarking a significant element of the business community also views knowledge management as a natural extension of business process reengineering, a fact underscored by the recent announcement that. Knowledge management 3 why knowledge management application of knowledge management km lie in the below four key areas globalization of business. In this context, barclay and murray 1998 explained that from the management of tacit and explicit knowledge that permits enterprises to find ways. Gray queens university 15 april 2001 abstract a wide variety of organizational practices have been proposed to support the creation. We use your linkedin profile and activity data to personalize ads and to show you more relevant ads. The knowledge in knowledge management fred nickols 5292010 this paper was commissioned for and appears in the knowledge management yearbook 20002001. The impact of knowledge management process and business intelligence on organizational performance. Km is also related to the concept of intellectual capital.
The role of knowledge management in enhancing the competitiveness of small and mediumsized enterprises smes communications of the ibima volume 10, 2009 issn. By closing this message, you are consenting to our use of cookies. Knowledge management and organisational learning, an. Obviously, you have to have a good piece of software or a good system to capture knowledge but thats not the whole equation. Knowledge management may also include new knowledge creation, or it may solely focus on knowledge sharing, storage, and refinement.
Designing a reference model, journal of organizational knowledge management, vol. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management technology and. Appearances of articles in wos on the knowledge management topic by their. New research on knowledge management technology intechopen. International journal of knowledge management, and international journal of knowledge management studies. The impact of knowledge management on organisational performance jelena rasula1 vesna bosilj vuksic2 mojca indihar stemberger3 abstract. To enhance our understanding of the relevance of knowledge managementintellectual capital kmic academic research, this study explores the sources authors utilize to develop their book content. Journal of business and management chapman university. There are many taxonomies that specify various kinds of knowledge. Knowledge management as an important tool in organisational management.
Km focuses on organizing and making available important knowledge, wherever and whenever it is needed. What we should know mohamed manai, division manager and felicia avwontom, principal knowledge management officer, opev, afdb the knowledge management issue. The roles of knowledge management for the development of. Here are a dozen characteristics of knowledge, and some tools and approaches for making the most of the knowledge assets in your organization. New research on knowledge management models and methods. Google the keywords knowledge management, it wil l return more than 200,000,000 websites relating to the words knowledge and management, as can be seen in the figure. The key theme in this article is that the knowledge management system in any business is the first step towards building on the emerging tools and techniques like big data, predictive analytics, and other models. From knowledge management to knowledge commerce, knowledge management dec 1999.
542 1087 798 205 215 464 1268 1462 208 354 962 1220 160 429 471 900 1307 839 1049 1499 4 1353 140 1391 88 1314 467 1011 838